Disclaimer
At 800 SMART BATTERY MOBILE AUTO REPAIR SERVICES CO. L.L.C, we are committed to providing fast, reliable, and professional mobile auto services across the UAE. While we aim to ensure accurate information and dependable service delivery, certain limitations and conditions may apply. This Disclaimer outlines important boundaries regarding our service performance and liability.
Service Timeliness
We strive to reach our customers within the estimated timeframe of 20–25 minutes after booking confirmation. However, we do not guarantee exact arrival times in the event of:
Extreme traffic congestion
Adverse weather conditions (e.g., sandstorms, heavy rain)
Road closures or public events
Accidents or emergencies affecting road access
In such cases, we will communicate any delays as early as possible and work to reach you at the earliest opportunity. We shall not be held liable for delays beyond our control.
Service Availability
All services are subject to technician availability, stock availability, and service coverage in your location. While we operate across Dubai, Abu Dhabi, Sharjah, Ajman, and other Emirates, there may be rare instances where:
A specific service or product is temporarily unavailable
The requested location is out of our operating zone
Technicians are fully engaged at the time of your request
In such cases, we will offer you the next available slot or an alternative solution, but we make no guarantees for immediate service fulfillment.
Third-Party Interference
We shall not be held responsible for any misuse, mishandling, or damage caused to the vehicle or parts due to:
Third-party technicians, repairmen, or drivers involved before or after our service
Improper installation or tampering post-service
Unauthorized modifications to batteries or related parts
Incorrect information provided by the customer during booking
Customers are advised to follow post-installation care instructions and warranty guidelines provided by our technicians.
Product Warranty
All car batteries and applicable parts provided through our service come with a manufacturer-backed warranty. Please note:
Warranty duration and terms vary depending on the battery brand, type, and model
Warranty claims must be supported with:
Original receipt or proof of purchase
Installation date and technician details
Clear explanation of the issue
Warranties do not cover damage caused by:
Electrical issues in the vehicle
Physical damage due to accidents or misuse
Exposure to extreme conditions not recommended by the manufacturer
Accuracy of Information
We do our best to ensure all information on our website, social media, or communication channels is accurate and up to date. However:
Product specifications, availability, prices, and warranty details are subject to change without prior notice
Service descriptions are illustrative and may vary slightly depending on your vehicle or specific requirements
We reserve the right to correct any typographical or informational errors at any time
Limitation of Liability
800 SMART BATTERY MOBILE AUTO REPAIR SERVICES CO. L.L.C shall not be held liable for:
Any direct, indirect, incidental, or consequential damages arising from service delays, product defects, or customer misuse
Losses related to missed appointments, business disruption, or vehicle downtime resulting from delayed or incomplete services
Costs incurred from third-party repair attempts or diagnostics
Acceptance of Disclaimer
By using our services, you acknowledge and accept the terms outlined in this Disclaimer. This Disclaimer is subject to change at any time, and updated versions will be posted on our website.
